![]() The difference (if any) will depend on the currency exchange rate between the moment when the booking was made and the moment when the charge is reflected on your credit card statement. The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental and must be valid during the rental period.ĭue fluctuations on the currency exchange rate, have in mind that the total charged on your credit card might differ from the total displayed on our website. ![]() The following payment methods are accepted: MasterCard, Visa, Diners, Discover. For debit card users the security deposit will be processed as a payment. The security deposit will be only a hold place onto the customer's credit card, and the release time will be up to 15 business days, depending on each bank branch. The security deposit amount is from $500.00 USD up to $2,500.00 USD. Required deposit depends on the coverage or protection selected, as well as the type of vehicle. Mex Rent a Car will not be responsible for such cancellation fees. Some third-party sites have cancellation fees if the booking is not cancelled within a certain period of time. If your booking was confirmed through a third-party website (broker, online travel agency, etc.) please use the same third-party website to request your cancellation. If your booking was confirmed through the website or through our Call Center at +52 (33) 4624 2114, please use the same channel to request your cancellation. A senior driver fee of $9.99 USD plus tax per day applies to drivers aged 70 and above. Maximum rental age permitted is 74 years. A young driver fee of $12.99 USD plus tax per day applies to drivers under the age of 24. Minimum rental age permitted is 21 years. Additional drivers must have a valid driving license. There is a charge of $12.99 USD plus tax per day per additional driver. It is allowed to add up to 2 additional drivers. Proceed to bus stop G and await the One Switch Shuttle bus. Please follow signs for Off Site rental cars and county buses. Terminals 2, 3 & 4: Please take the airport shuttle to the car rental center. The treatment was unnecessary especially since I was the one making sure which car to take.Free shuttle bus service Terminal 1: Please walk to the car rental center and follow signs for Off Site rental cars and county buses. They refused to give me my license until I switched cars, acting as if I would steal something? I never cared for the car I just wanted to get my family to the hotel. I had my family of five getting out in the middle of the exit, rearranging the stroller and bags again. I found it rude and disrespectful for him to treat me that way after I wanted to avoid all that and become a gold member for what? Still issues came nothing was smooth. He gets mad and me and tells me to move out the car quickly. Main reason I wanted confirmation before. I explained to him what his two workers have said to me and how I had already put my baby’s car seat in. When I am leaving parking lot, the manager tells me I have to get all my things out of the car and go to a different car. They both tell me just take it, not a problem. I do not want to be back and forth so please confirm. I explained to them I just arrived from a long flight and I have a baby. Both of them tell me to just take the car. I asked two different workers there what do I do. I get to it and I see a car that does not match what I rented. They finally tell me the exact location of my car. My name wasn’t in the screen so I had to make a line. I was told I didn’t have to get in line just look at the screen for my name. I became a Gold member in order to avoid lines and people.
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